Digitising a business process
Modern Dental Europe is the Dutch branch of a Chinese manufacturer of implants, crowns and all kinds of other attributes placed in the mouth by dentists. Modern Dental Europe is based in the Netherlands and has a logistics hub in Alphen aan Den Rijn.
Dentist sends their impression to the hub in Alpen aan Den Rijn , which they process and then send to China. They manufacture the product based on the impression sent and return the final product to the dentist.
The ordering process for dentists was done by filling in paper forms. This is extremely error-prone, the administrative burden was very high, and all forms had to be retyped manually. Modern Dental Europe had several departments working to capture all paper forms in the system.
The need to digitise was enormous, for which Modern Dental Europe and Emendis joined forces. We reviewed the outdated process in its entirety and looked at how we could digitise it. We succeeded with a digital transformation. Dentists can now use a flexible digital system to place orders. Paper forms are a thing of the past!
A paperless ordering process
The process is now entirely digital. A dentist can easily log in and select the desired workflow so that he can order the attributes he needs. The dentist can see exactly what has been ordered and can easily make adjustments if necessary.
How do we work?
For Modern Dental, we have a fixed team ready where dedicated scrum hours are taken. The client decides what and when development is done. We unburden the client by having a team ready with back-end and front-end developers, a project manager and UX/UI experts so that the client can focus on the desired functionalities.