Matrix Fitness is currently the largest manufacturer of professional fitness equipment in the Benelux. They supply high-quality fitness equipment to various sectors, including fitness centres, educational institutions, hotels and elite sports facilities.
Advanced planning software
Manual Excel system replaced by digital planning solution to minimise errors.
Centralised project management
An integrated system developed for overview of orders, coordination and logistics.
Automated data import
Daily Excel uploads enabled for seamless compatibility with CRM system.
Scalable business application
Delivered a growth-oriented solution for optimal planning and efficient resource management.
Inefficient manual planning increased errors.
Manual time-consuming processes delayed projects.
No integration between CRM and planning tools.
Lack of centralised management reduced visibility.
Problem statement
The problem Matrix Fitness Benelux faced was the lack of an efficient scheduling system. They were still working with a manually maintained Excel sheet, which was updated daily through an export from their CRM system. This method became increasingly problematic as the company grew and the likelihood of errors increased.
Desired Solution
Matrix Fitness Benelux needed an automated planning system that could keep up with the company’s growth and reduce the risk of error. They were looking for a total solution that would allow them to manage all projects, schedule open orders and sub-orders and coordinate with technical (installation) teams and transporters. Moreover, they wanted a well-organised application that met their growth targets and minimised errors.
Advanced planning tool replaces manual processes.
Centralised system improved project coordination.
Tool compatible with CRM export reduces workload.
Tool compatible with CRM export reduces workload.
Solution
Emendis came into the picture as the solution for Matrix Fitness Benelux. We helped Matrix Fitness develop an advanced scheduling tool. Although no direct integration with their CRM system was possible at that time, we developed a system that allowed Matrix Fitness to easily upload an Excel file daily into the planning tool to keep it up-to-date.
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One integrated application
All this was achieved within one integrated application, which helped Matrix Fitness achieve its growth targets and significantly reduced the risk of errors. Emendis helped Matrix Fitness Benelux to optimise their planning and operational processes and be ready for further growth and success. If you would like to know more about how Emendis can contribute to your business solutions, feel free to contact us for more information. We are happy to help optimise and grow your business.
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